Terms & Conditions

1. Definitions

  • "Customer": An individual or entity purchasing products via the Website.
  • "Products": The badminton and sports-related items offered for sale on the Website.
  • "Order": A request submitted by the Customer to purchase Products from the Website.

2. Use of the Website

You agree to use the Website for lawful purposes only. You must not:

  • Use the Website in any way that breaches any applicable local, national, or international law or regulation.
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website.
  • Introduce any viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful.

3. Account Registration

To make a purchase, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information during the registration process.
  • Maintain the security of your password and accept all risks of unauthorized access to your account.
  • Notify us immediately if you discover or suspect any security breaches related to the Website or your account.

4. Product Information

We strive to provide accurate descriptions and images of our Products. However, we do not warrant that the descriptions, images, or other content on the Website are accurate, complete, reliable, current, or error-free. If a Product offered by us is not as described, your sole remedy is to return it in unused condition.

5. Pricing and Payment

  • Pricing: All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Prices are subject to change without notice.
  • Payment: We accept various payment methods, which will be indicated at checkout. You agree to pay all charges incurred by you or any users of your account and credit card (or other applicable payment mechanisms) at the prices in effect when such charges are incurred.

6. Orders and Acceptance

  • Order Confirmation: After you place an Order, you will receive an email acknowledging receipt of your Order. This does not mean that your Order has been accepted.
  • Acceptance: We reserve the right to accept or decline your Order for any reason. If we accept your Order, we will confirm such acceptance by sending you an email that confirms that the Product has been dispatched ("Dispatch Confirmation").
  • Non-Acceptance: If we do not accept your Order, we will inform you of this and will not charge you for the Product.

7. Shipping and Delivery

  • Shipping: We offer shipping within India. Shipping charges and estimated delivery times will be provided at checkout.
  • Delivery: Delivery times are estimates and commence from the date of shipping, rather than the date of Order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your Order.

8. Returns and Refunds

  • Returns: You may return Products within 14 days of receipt, provided they are unused, in their original packaging, and in resalable condition. To initiate a return, please contact our customer service team.
  • Refunds: Once we receive and inspect the returned Product, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original method of payment within a reasonable timeframe.

9. Intellectual Property

All content on the Website, including text, graphics, logos, images, and software, is the property of Royal Pro Shop or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from any content on the Website without our express written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Royal Pro Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use the Website.
  • Any unauthorized access to or use of our servers and/or any personal information stored therein.
  • Any interruption or cessation of transmission to or from the Website.

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